Grievance Portal
Lodge Complaint for Digital Transactions
Create Grievance Application
Track Grievance Application
Mobile
*
Send Otp
Registered Mobile Number
Please Note : - Communication related to the registered complaint will only be sent to bank registered Mobile Number and Email. Incase of change in Mobile Number/ Email Id : Please visit your BOI branch.
Send Otp
Change Mobile Number
Re-Enter Account Number
Bank Customer
*
-- Select --
Yes
No
Mobile
*
Account No.
*
Submit
OTP
*
Validate OTP
Full Name
*
Account Number
*
Date Of Birth
*
Email Id
Address
*
Branch
*
Type to get options
Digital/Non-Digital Complain
*
-- Select Type --
Digital
Non-Digital
Complaint Category
*
-- Complaint Category --
Product And Services
-- Product And Services --
Nature of Complaint
-- Nature of Complaint --
Type of loan
*
-- Type of loan --
LOANS Agriculture
*
-- Type of loan --
Deposit account number
*
Name of deceased
*
Third party account number
*
Txn amount
*
Mobile Number
*
Transaction Date
*
Reference Number
*
Amount Debited
*
Charge Account No
*
Channel
*
-- Select --
ATM
POS
ECOM
User id
*
Payment date
*
Mode of transactions
*
-- Select --
Mobile Banking
Internet Banking
UPI/IMPS/Third Party App
Through Branch
Transaction id
*
Loading date
*
Corportate id
*
POS
*
Date of settlement
*
Wrong MDR for
*
-- Select --
Credit Card
Debit Card
Disputed amount
*
Month
*
From date
*
To date
*
RRN number
*
Rem mobile no
*
Beneficiary amount
*
Loan Account Number
*
Amount of loan
*
EMI
*
Card Number First 6
*
Card Number Last 4
*
Currency
*
-- Select --
INR
USD
POS terminal
*
-- Select --
Branch
Merchant
IPO Name
*
Upload
(Optional) File Size upto 3mb
Remarks
*
Submit
Feedback Rating
*
0 ☆☆☆☆☆☆☆☆☆☆
1 ★☆☆☆☆☆☆☆☆☆
2 ★★☆☆☆☆☆☆☆☆
3 ★★★☆☆☆☆☆☆☆
4 ★★★★☆☆☆☆☆☆
5 ★★★★★☆☆☆☆☆
6 ★★★★★★☆☆☆☆
7 ★★★★★★★☆☆☆
8 ★★★★★★★★☆☆
9 ★★★★★★★★★☆
10 ★★★★★★★★★★
Feedback Description
*
Submit
Grievance Id
*
Submit
Your request is recorded successfully.
9273
is your Grievance Request Id to track the status of your application.
Name
Mobile
Email
Category
Sub Category
Sub Sub Category
Remarks
Resolution Comment
Info Required from Customer
ReOpen Comments
Reopen