Safe Banking - In Case of Cyber fraud, immediately register a complaint with Cyber Police of India on portal -
https://cybercrime.gov.in
or call on
1930
to block the fund.
Grievance Portal
Help :
Lodge Complaint for Digital Transactions
Create Grievance Application
Document Upload
Mobile
*
Send Otp
Registered Mobile Number
Please Note : - Communication related to the registered complaint will only be sent to bank registered Mobile Number and Email. Incase of change in Mobile Number/ Email Id : Please visit your BOI branch.
Send Otp
Bank Customer
*
-- Select --
Yes
No
Mobile
*
Account No.
*
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OTP
*
Validate OTP
Full Name
*
Account Number
*
Date Of Birth
*
Email Id
Address
*
Branch
*
Type to get options
Digital/Non-Digital Complain
*
-- Select Type --
Digital
Non-Digital
Complaint Category
*
-- Complaint Category --
Product And Services
-- Product And Services --
Nature of Complaint
-- Nature of Complaint --
Whether issues being raised by you has a vigilance angle, as indicated above. (Yes/No)
Yes
No
Name of the employee
Designation
Place of posting where misconduct/grievances pertains to.
select ID Proof:
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Aadhar No
PAN No
Enter Aadhar or/PAN Number:
*
Select Document Name
-- NA --
Aadhar
Driving Licence
PAN
Passport
Attach Document
*
Upload Scan Copy of Document
Type of loan
*
-- Type of loan --
LOANS Agriculture
*
-- Type of loan --
Deposit account number
*
Name of deceased
*
Third party account number
*
Txn amount
*
Mobile Number
*
Transaction Date
*
Reference Number
*
Amount Debited
*
Charge Account No
*
Channel
*
-- Select --
ATM
POS
ECOM
User id
*
Payment date
*
Mode of transactions
*
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Mobile Banking
Internet Banking
UPI/IMPS/Third Party App
Through Branch
Transaction id
*
Loading date
*
Corportate id
*
POS
*
Date of settlement
*
Wrong MDR for
*
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Credit Card
Debit Card
Disputed amount
*
Month
*
From date
*
To date
*
RRN number
*
Rem mobile no
*
Beneficiary amount
*
Loan Account Number
*
Amount of loan
*
EMI
*
Card Number First 6
*
Card Number Last 4
*
Currency
*
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INR
USD
POS terminal
*
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Branch
Merchant
IPO Name
*
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(Optional) File Size upto 1mb
Remarks
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Feedback Rating
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Feedback Description
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Grievance Id
*
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Your request is recorded successfully.
9273
is your Grievance Request Id to track the status of your application.
Select Document
-- NA --
Aadhar
Driving Licence
PAN
Passport
Attach Document
*
Upload Scan Copy of Document
Date of FIR
FIR Number
Brief Note
*
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(Optional) File Size upto 1mb
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Vigilance Description
×
It may be noted that the complaint will have a Vigilance angle if any of the following acts have been noticed on the part of Bank employees:-
i. Demand or acceptance of Bribe
ii. Obtaining/demanding any valuables in cash or kind for official work.
iii. Obtaining anything in cash or kind for family or other persons without consideration from any person.
iv. Possession of disproportionate assets.
v. Any instance of forgery or cheating or misappropriation of bank’s assets.
vi. Any misconduct coming to notice, where integrity of bank official is in doubt.
vii. Undue delay in official work without any valid reasons.