Safe Banking - In Case of Cyber fraud, immediately register a complaint with Cyber Police of India on portal -
https://cybercrime.gov.in
or call on
1930
to block the fund.
Grievance Portal - Digital Transaction
Mobile
*
Send Otp
Registered Mobile Number
Please Note : - Communication related to the registered complaint will only be sent to bank registered Mobile Number and Email. Incase of change in Mobile Number/ Email Id : Please visit your BOI branch.
Send Otp
Account No.
*
Refresh
Submit
OTP
*
Validate OTP
Customer Name
Customer Id
Mobile Number
Email Id
Address
Complaint Category
*
-- Complaint Category --
Product And Services
*
-- Product And Services --
Nature of Complaint
*
-- Nature of Complaint --
Date Of Transaction
*
Fetch Transaction
Claim Amount
*
Account Number
*
Date Of Birth
*
Digital/Non-Digital Complain
*
-- Select Type --
Digital
Non-Digital
Type of loan
*
-- Type of loan --
LOANS Agriculture
*
-- Type of loan --
Deposit account number
*
Name of deceased
*
Third party account number
*
Txn amount
*
Transaction Date
*
Reference Number
*
Amount Debited
*
Charge Account No
*
Channel
*
-- Select --
ATM
POS
ECOM
User id
*
Payment date
*
Mode of transactions
*
-- Select --
Mobile Banking
Internet Banking
UPI/IMPS/Third Party App
Through Branch
Transaction id
*
Loading date
*
Corportate id
*
POS
*
Date of settlement
*
Wrong MDR for
*
-- Select --
Credit Card
Debit Card
Disputed amount
*
Month
*
From date
*
To date
*
RRN number
*
Rem mobile no
*
Beneficiary amount
*
Loan Account Number
*
Amount of loan
*
EMI
*
Card Number First 6
*
Card Number Last 4
*
Currency
*
-- Select --
INR
USD
POS terminal
*
-- Select --
Branch
Merchant
IPO Name
*
Select the disputed transaction from below list.
Org Transaction No
Stan No
Transaction Amount(₹)
ATM Id
Card No
Value Date
Upload
(Optional) File Size upto 1mb
Remarks
*
Submit
Your request is recorded successfully.
9273
is your Grievance Request Id to track the status of your application.